Vice Admiral, U.S. Navy (retired)
Alex is the consummate professional. He is technically astute in a wide variety of IT-related functions and systems, and always is in pursuit of the latest certification that will expand his knowledge of the IT field. One his best features is responsiveness. He is there quickly when a problem develops, and he usually solves it within a few moments. If the problem turns out to be more complex, requiring additional research and study, he is very determined to get the issue resolved as quickly as possible. His customer service is unparalleled. I very strongly recommend Alex for his customer responsiveness and technical acumen. He's one of the best.